Re-opening Procedures  

Dear Valued Guest,

We have started our Phased Re-Opening. Things will look a little different as we begin phased reopening with limited capacity, social distancing and reduced operations during this initial phase.   The frequency of cleaning and sanitizing has been increased to safeguard the health of our customers and team members during the COVID-19 pandemic.  The casino will be closed nightly from 2:00 A.M. to 7:00 A.M. for additional deep cleaning and sanitization.

​We greatly appreciate your patience and cooperation at this time.  The following protocols and procedures have been put in place and are only effective with your compliance and understanding.

Entrance into the Casino

  • Temperature screening for both guests and team members entering. Security will conduct non-invasive temperature screening utilizing thermal cameras or touchless thermometers

  • Anyone with a temperature over 100.4 will not be allowed entry

  • Guests are strongly encouraged to wear a facemask

  • Valid ID will be required

  • All team members are required to wear appropriate PPE and a facemask

Physical & Social Distancing

  • Guests will be directed to practice social distancing with floor markers and displays to keep at least six (6) feet away from each other

  • Plexiglass shields have been installed throughout the slot floor to separate individual machines and guests

  • Full House Bar & Grill will have a reduced seating capacity to allow minimum 10 feet of separation between tables

  • The Casino will implement a restriction on occupancy not to exceed 50% of maximum capacity

Gaming & Eating

  • Slot machines are clean and ready to play.  Any that are turned “off” will be available to play by asking any team member to turn them on

  • Bingo will be limited to a maximum of 3 players per table

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  • All gaming areas will be cleaned frequently in accordance with our health and safety procedures

  • Bingo hall and tables will be cleaned after each session
     

  • Table games will be limited to 4 players plus the dealer.  Plexiglas shields have been installed on all tables.   All used chips will be cleaned and sanitized nightly.

  • Poker tables will be limited to 6 players plus the dealer. Plexiglas shields have been installed on all tables.  All used chips will be cleaned and sanitized nightly.​

  • Restaurant will be limited to a maximum of 6 guests per party and 6 feet between tables with disposable menus and condiments

  • Alcohol services are currently suspended at this time.

Touchless Doors & Sanitization Stations

  • TOE-N-GO door openers have been installed in all bathrooms, allowing the door to be opened with your shoe

 

  • Hand sanitizer dispensers have been installed throughout the property

Synexis Air System & Cleaning

  • Synexis Air System. 16 units have been installed throughout the floor and HVAC system for efficient and effective microbial reduction in the air and on surfaces

  • Nightly Closing. We will close the Elk Valley Casino to the public every night from 2:00 A.M. to 7:00 A.M. for deep cleaning and comprehensive sanitization

Synexis Logo.jpg

During the closure, we re-painted and installed new carpet on the gaming floor, poker room and restaurant. We are excited for your return. We appreciate your continued support and loyalty to the Elk Valley Casino.


We look forward to welcoming you back.

Sincerely,


General Manager
Elk Valley Casino