Elk Valley Casino Closure 

Elk Valley Casino FAQ’s:

Q: What if my slot machine cash out voucher expires while Elk Valley Casino is temporarily closed?
A: We are extending the expiration date for slot machine cash out vouchers if the voucher expiration date occurs between February 18 to March 18, 2020.

Q: What happens to my offers while you’re closed? / Will I get new offers once you’re open again?
A: Once Elk Valley Casino resumes daily operations, you will continue receiving your offers and invitations. New offers and invitations will be issued once our temporary closure concludes.

Q: Are your March and April casino promotions & events all cancelled?
A: Yes all March and April casino promotions & events are cancelled during this temporary closure period.

Q: When are you reopening?
A: Elk Valley Casino management will closely monitor the situation and follow guidance from the CDC, WHO and the State of California. Throughout this closure, we will continue to keep our valued guests updated on what’s happening here at the casino. We will provide notice to our valued guests via website, email and social media.

Q: Are you cleaning the casino?
A: Yes, for several weeks now, we has increased preventative measures including increasing cleaning schedules, making sanitization stations available throughout the property and issuing guidance to team members to promote social distancing. While the casino is temporarily closed, we are also scheduling a deep cleaning of the property, sanitizing all areas of the property.